Thirty delegates looked expectantly as they sought an immediate solution to the average performances of their businesses. They were searching for that golden bullet, the aha moment, that would result in overnight success. I asked them the same first question that I do that all of my workshops. ‘Who has looked at their business Vision in the last week?’ One hand went up. ‘In the last month?’ No hands. ‘The last six months?’ No hands. ‘In the last year?’ No hands.
Extract from my book – The Tourism Coach
SERVE LIKE MADIBA
Today is a special day for us South Africans – so many across the world have been encouraged to spend 67 minutes to make this world a better place. Today I would like to share an extract from my book, The Tourism Coach, and encourage you to make every tourism day a Mandela Day!
Transforming the tourism industry need not be a process that victimises you as a smallish tourism business and brings out your defensive army of emotions.